SQL SERVER – SQL Error – MsiGetProductInfo failed to retrieve ProductVersion for package with Product Code = '{8BDD006D-7863-4D25-9806-08527E285EA4}'.

Problem.

Overall summary:

Final result: Failed: see details below

Exit code (Decimal): 2064843076

Exit facility code: 787

Exit error code: 324

Exit message: MsiGetProductInfo failed to retrieve ProductVersion for package with Product Code = '{8BDD006D-7863-4D25-9806-08527E285EA4}'. Error code: 1605.

Start time: 2009-07-28 18:30:43

End time: 2009-07-28 18:31:14

Requested action: ComponentUpdate

Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20090728_182952\Detail_ComponentUpdate.txt

Exception help link: http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.0.1600.22%26EvtType%3d0x4E099C65%400x7B130144

The error happened during the installation of a SQL Server 2008.

Solution / Fix / Workaround

The above remark line show us the product code related with the error. First, is necessary to know that SQL Server 2008 has around of 30 products registered on the Registry. Each product has a Product code and an installation code as well (GUID).

For this case the Product Code is the following:

{8BDD006D-7863-4D25-9806-08527E285EA4}

The Installation Code is build with the product code in reverse form:

D600DD8368752D460894AE582E72580

One time that you got the Installation Code look into the Windows Registry and delete all the entries found.

Then try again the installation and the result must to be SUCCESSFULLY.